Frequently
Asked Questions
We don't get into the nitty-gritty of your product offering.
All we do is find people with the problems you solve. You make the sale,
not us. We go through lists of names...reducing them to only those
interested in working with you either now or in the future. If it would be
a benefit to you to know exactly who is now having problems you solve,
click here.
Cost is always an issue when finding new customers. You
might be able to do this internally for less money. But not calling at all
is the most costly option. Some try to get their sales or customer service
people to call. Neither option works because these people just don't do
it...they hate cold calling. We have a group of people who love talking to
new people every day. It's free to talk to our rep, would you like to do
that? If you would like to contact us to get more information about our
services, click here.
Our automation does put some limits on what is practical.
You need to have at least 1,500 businesses with which you would like to better
communicate,
but the size of your company makes no difference. We have helped a wide
variety of companies from "one person shops" to Fortune's 500 companies.
We can help a company whether they have a sales force or not.
We systematically generate qualified sales leads. If you or someone on
your staff does it, time is taken away from other tasks that take more technical
skills. If you want to contact us about making your sales effort more
productive, click here.
You can edit the list. We will provide it in
alphabetical order by company name either on a disk or an email attachment.
We will also provide instructions how to delete records without destroying the
file's formatting. If you want to contact us to get more information about
editing lists, click here.
We buy
lists from a list broker. You determine what companies to target
by type (SIC codes), company size (number of employees or sales volume), and
geographic area.
If you have tried to define a list in the past with unsatisfactory results or would like
more information on this topic, contact us by clicking here.
You can
buy lists of any size. However, per-record costs are on a steeply
declining scale. It is normally not cost-effective to buy less than 2,500 which cost about $350. If you would like to contact us to find out more about
records, click here.
SIC codes
were developed by OSHA during the 1930's to classify all businesses in the
United States according to what they sell. We use SIC's to guess what a
company might buy. For example, if you are selling cream and sugar, you
probably want to contact coffee shops. The list company we deal with has
added a two-digit suffix onto the SIC because our economy has changed
dramatically since the '30s and a more discriminating code was needed. If
you want more information about our company, click here.
Could we recommend and combine types of SIC
codes?
You can specify any combination of SIC codes,
geographies, and company
sizes and combine them into a single list to determine the price bracket. The only restriction is that all records have to come from our
supplier's business-to-business list as opposed to mixing with the consumer
list. If you want to contact us to find out more,
click here.
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Do you re-call records if you don't make
contact the first time?
We call back everyone who, in the telemarketer's
judgment, should be re-called. We make a reasonable number of attempts to
contact records. If you want more information,
click here
to contact us.
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What details will you provide
about each lead?
We will provide any information you want on a
lead. Our standard is name, address, phone number, hotbutton, appointment time, and
any interesting tidbits that the
telemarketer thinks might be helpful. If you would like to get more
information about leads, click here.
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Who do you target when you call?
The
individual target within a record is up to you. We can target
engineering, manufacturing, marketing, purchasing, administration, or anyone
else in the organization you designate. If we do not know who to contact
at a particular record, we start at the top. If you would like to contact
us to find out more about who we target when we call,
click here.
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Who will determine questions to be asked by the caller?
Scripting, objection responses, and frequently asked questions are all
determined through a two to four hour consultation with whomever deemed
appropriate at your company and our script writer. If you would like to
know more about questions asked by the caller, click
here to contact us.
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Will you provide references?
We do not
provide references to casual inquiries. We will gladly provide references
to people who want to use our services. In general, since our services are
customized for each client, our references will not be able to estimate the
effectiveness of a project in any particular case but they can say whether we
are a legitimate company. If you need more information on this topic,
click here to contact us.
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What territory or area will you target?
Our
computer controls allow us to target just about whatever geographic markets our
clients want. We have worked with county, state, ZIP code and telephone
area code territory designations. We will call anywhere in the contiguous
48 states with no surcharge. If you want to contact us to get more
information on the areas that we target, click here.
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How quickly will we receive a "hot" lead?
Our
telemarketers are trained to drop everything and immediately call our clients
with leads who want to talk to someone immediately. That happens once in a
while, but normally any appointments or literature requests are routinely passed
on at the end of the time allotted for the week, which makes all leads less
than two days old, and the majority of them only hours old. If you want to
know more, click here to contact us.
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How many contacts do you make?
We
normally make five to ten contacts per hour. It usually takes 25 to 40
dials per hour to make this happen. These contact numbers vary greatly
from project-to-project. They also depend on company size, the level of interest by the
respondent, and the number of questions in the qualifying routine. The
complexity of the sales presentation is also a factor. If you would like more information
on how many contacts we make per hour, click here
to contact us.
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Copyright © 2001 [Sales Builders, Inc.]. All rights reserved.
Revised: 06/10/09.
